mahjong demo Privacy Policy
This page describes what we collect when you use mahjong demo and how we keep that data protected. We at mahjong demo collect personal information to verify your account, process your payments, and deliver our live-dealer tables, sportsbook, and slot games. Your data—name, identity documents, payment details, and gameplay history—remains encrypted and stored securely on our servers.
We do not sell or rent your information to third parties. Our mahjong demo platform may share data with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), identity verification providers, and legal authorities where required by law. This policy explains each category of data we handle, how long we retain it, and what rights you hold over your information.
What Data We Collect on mahjong demo
When you register an account on our mahjong demo platform, we collect your email address, phone number, full name, and date of birth. During identity verification (KYC), we request a government-issued ID document (KTP, passport, or driving license) and ask you to provide a selfie holding your ID. We use facial recognition technology to compare your photo to your ID to confirm identity match.
We collect payment information—your bank account number or e-wallet identifier—when you link a payment method to your mahjong demo account. We do not store full bank card details; our payment processors handle sensitive card data directly. We record every deposit, withdrawal, and bet you place, including timestamps, amounts, game outcomes, and your device IP address. This gameplay history remains on our servers for compliance and dispute resolution.
We use cookies and similar tracking technologies to recognize you when you return to mahjong demo, maintain your login session, and measure website traffic. Session cookies expire after subject to verification of inactivity. Persistent cookies may remain on your device for up to one year, helping us remember your preferences. Our mahjong demo analytics track which pages you visit, how long you stay, and which games you play—but we anonymize this data before analysis, so individual identities are removed.
How We Use Your Data
We at mahjong demo use your information to verify your identity and prevent fraud. KYC verification confirms you are who you claim to be and that your account is not linked to sanctions lists or criminal activity. We process your payment information to execute deposits from DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank, and to send withdrawals back to your chosen payment method.
Our mahjong demo platform uses your gameplay data to settle payouts, track your balance, and generate your account statements. We analyze gameplay patterns—only in aggregated, anonymized form—to improve our live-dealer dealer experience, refine table layouts, and optimize game availability. We never share individual gameplay details with third parties without your explicit consent, except where law requires it.
We may contact you via email or SMS for account security reasons (password reset, suspicious login attempts, KYC updates) or operational updates (maintenance windows, payment method expiration). We do not send marketing emails or push notifications unless you opt in. If you unsubscribe from non-essential communications, we continue sending security notices and legal updates.
Third-Party Processors and Data Sharing
We at mahjong demo share your data with payment processors when you deposit or withdraw funds. mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment receive your payment details directly to execute transactions. Bank transfers to or from online payment, e-wallet, mobile banking, and local payment pass through banking networks. These third parties handle your data under their own privacy policies.
Our mahjong demo platform uses identity verification vendors who receive your ID document and selfie photo. These vendors use facial recognition and document authentication to confirm you match your ID; they delete your photo within 30 days after verification. We retain a verification record (confirmation timestamp and result) but not the original photo.
We comply with legal requests from Indonesian authorities and law enforcement. If a court order requires us to share account data, gameplay history, or transaction records, we provide the information to the requesting authority without notifying you unless we believe notification is legally permitted. We do not proactively share data with governments or third parties otherwise.
We at mahjong demo believe your data is your property. We hold it in trust, encrypt it carefully, and share it only where necessary to deliver our service or comply with law.
Your Rights and Data Protection on mahjong demo
You hold several rights over your data on our mahjong demo platform. You may request access to all information we hold about you—name, payment details, KYC documents, gameplay history—by contacting our support team through live chat or email. We provide a copy of your data within 30 days. You may request correction if you believe our records contain inaccurate information, such as a misspelled address or incorrect payment method.
You may request deletion of your mahjong demo account and associated data in certain circumstances. However, we retain gameplay history, payment records, and KYC documents for minimum periods required by Indonesian tax and anti-money-laundering regulations (typically five years). We cannot delete data that is subject to legal holds or pending disputes.
You may withdraw consent for non-essential communications (marketing emails, promotional SMS) by clicking "Unsubscribe" in any email we send or updating your notification preferences in your mahjong demo account settings. You cannot withdraw consent for security communications (password reset, fraud alerts) or legal updates (changes to our Terms or Privacy Policy).
You may object to certain processing—for example, if you believe our use of cookies for analytics violates your privacy. You can disable cookies in your browser settings, although disabling cookies may prevent mahjong demo features from functioning properly. You have the right to lodge a complaint with Indonesian data protection authorities if you believe we have mishandled your data.
Data Retention and Security
We at mahjong demo retain your personal information for as long as necessary to deliver our service and comply with legal obligations. Account data (name, email, phone) remains on file for the lifetime of your account. Payment information (bank details, e-wallet ID) is retained for one year after your last transaction, then archived. Gameplay history is retained for five years to support dispute resolution and regulatory compliance.
KYC documents (ID scans, selfies) are retained for five years. Identity verification vendor photos are deleted within 30 days. Our mahjong demo servers use encryption (TLS for data in transit, AES-256 for data at rest). Access to your information is restricted to authorized mahjong demo staff and third-party processors who need it to provide service. We do not grant access to unauthorized parties.
We undergo regular security audits and penetration testing to identify vulnerabilities. If we discover a data breach affecting your mahjong demo account, we notify you and relevant authorities within 72 hours as required by law. We maintain cyber insurance to cover potential losses from data incidents. However, no security system is perfectly invulnerable; we cannot guarantee that your data will never be accessed by unauthorized parties.
Cookies and Tracking
Our mahjong demo platform uses cookies to maintain your login session, remember your preferences, and track your navigation. Session cookies expire when you close your browser. Persistent cookies may remain for up to one year. Third-party analytics providers (like Google Analytics) may also place cookies on your device to measure traffic patterns. You can disable cookies in your browser settings or use a cookie consent manager.
We do not use your data to build a detailed profile of your interests, habits, or personality. We use aggregated, anonymized gameplay data to improve mahjong demo features—for example, identifying which live-dealer tables are most popular during Liga 1 or Piala AFF seasons, or which payment methods experience the fewest technical issues in Jakarta, Surabaya, Bandung, Medan, and Semarang.
Contact and Policy Updates
If you have questions about how we handle your data on mahjong demo, contact our support team via live chat, email, or in-app messaging. We respond to privacy inquiries within seven business days. You may also request a copy of this Privacy Policy in writing or ask for clarification on any clause.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes—such as adding new data processors or extending data retention periods—we notify you by email and display a notice on our mahjong demo platform. Continued use of your account after the update means you accept the revised policy. Your rights and protections remain substantively the same across updates.
We at mahjong demo are committed to handling your personal information with care and transparency. Your trust is central to our service. This policy is effective as of the date shown in your mahjong demo account settings and applies to all users in supported jurisdictions where our platform is available under applicable law.